Agricultural Users

The deadline for placing a water order is 7:00 a.m. each morning. At 7:00 a.m., the water orders are collected and the preparation of the next day’s water schedule begins. The District will attempt to fill all water orders as soon as possible. However, the District anticipates that there will be a two-day to three-day wait before most water orders can be filled.

The District may refuse to accept your water order if your water account has a negative balance or if you owe any delinquent District acreage assessments (that is, “Minimum Annual Rate Per Acre” charges).

Water delivery times are not available until after 4:00 p.m. daily. District staff will attempt to contact you at least once before 6:00 p.m. to notify you of your water pickup time. If you do not receive notification of your water pickup time by 6:00 p.m., then please call the District at (480) 988-9581 to ask about your water pickup time. If District staff is unable to contact you about your water delivery time before your water is scheduled to run, then your water order will be cancelled and your account will be charged a Water Order Cancellation Charge of $100.00.

District staff will only call you to notify you of your water pickup time. They will not call you to tell you that your water order is still waiting to be filled. However, you may call the District at any time after 4:00 p.m. on the day that you placed your water order to ask about your water pickup time.

The District can only accept water orders from customers who are ready to receive water at the time of ordering (that is, “ready anytime”). The District no longer has the flexibility to deliver water to customers at a customer-requested time. In addition, water could become available to fill your water order during the same day that you ordered your water should the District receive a water cut-off request from another customer. If you are unwilling or unable to accept the water time scheduled to fill your water order, then your water order will be cancelled; and, you will be charged a Water Order Cancellation Charge of $100.00.

The District will continue to accept customer requests for “red-drops” to the extent possible. If the District is unable to accept your “red-drop” request, then you will need to keep the water until the end of its scheduled run. However, the District will take your “red-drop” water back into our system if you are unable to hold such water without flooding other property owners. In all cases, you will continue to be charged for your water until we can find another customer to take your “red-drop” water.

The District will continue to approve customer requests for extensions past the duration of their water order if the District has water available and if the extension does not interfere with other customers. Your request for an extension may not be approved if the water serving your land has already been scheduled for customers following you. In such case, you would have to reorder additional water to finish your irrigation run later.

The District will continue to accept customer requests for transfers from one customer delivery turnout to another. However, you will be charged for all water received for your use even during the time that your water is being transferred from one location to another. The District may not be able to accept your transfer request if it conflicts with another customer’s delivery or if the District has exceeded its available lateral capacity. In such case, you would have to reorder additional water to finish your irrigation run later. The District would appreciate the assistance of its large customers in transferring or splitting heads in amounts of at least 100 miners inches.